Payments

 

Payment is due at time of purchase. Your personal information will not be sold or given to anyone. I accept all major credit cards for online orders or purchases in the Retail Store.

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Telephone Orders

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If you wish to place your order via telephone, please call the store (507-413-0130). I do accept personal checks for store orders. Your purchase will be mailed out when I receive your check. 

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I will accept credit card payment for telephone orders. In order to accept credit cards for a telephone order, a 3.9% Merchant Service Fee will be added to the total purchase, for the manual credit card entry on my purchase system.

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Shipping

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US Residents:

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Shipping Rates are based on current shipping rates via USPS or UPS, weight , size of package and distance. Refunds will be included (by check) with your shipment if it is determined by Management that you were over-charged for shipping. Most items purchased online will ship within 5-10 business days. If there are any delays in shipping, you will be notified via email.

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International Shipping:

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Contact Store, via email, for International Shipping

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Refunds & Returns

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No refunds after 14 days from purchase date. Items Not Refundable:  Rug Frames, Rug Kits, Patterns, Mill-dyed Wool, or Hand-dyed Wool. Please email me immediaely if you are not 100% satisfied with your purchase. Returns must be approved by me prior to sending back to store. Items must be in original state and packaging to get a full refund (less 15% Restocking Charge) within 14 days of purchase. 

When items are received in Store, a store check will be mailed to you for your total purchase less 15% Restocking Charge. You are responsible for all shipping charges.

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